Comments on: Empathy Map http://www.gogamestorm.com/?p=42 A playbook for innovators, rule-breakers and changemakers Sat, 04 Sep 2010 16:03:04 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Developing deep insight into your Customers – XPLANE’s Empath Maps « End of Business as Usual – Glenn's External blog http://www.gogamestorm.com/?p=42&cpage=1#comment-268 Developing deep insight into your Customers – XPLANE’s Empath Maps « End of Business as Usual – Glenn's External blog Mon, 02 Aug 2010 16:10:40 +0000 http://www.gogamestorm.com/?p=42#comment-268 [...] The topic of this post, an innovative technique for developing a “deep” understanding of your customer segments – their environment, behavior, concerns, and aspirations – presented by Osterwalder in his book, but originally developed by Dave Gray and XPLANE called the Empathy Map. [...] [...] The topic of this post, an innovative technique for developing a “deep” understanding of your customer segments – their environment, behavior, concerns, and aspirations – presented by Osterwalder in his book, but originally developed by Dave Gray and XPLANE called the Empathy Map. [...]

]]> By: UX Week 2010 » Blog Archive » Index Card Interview with Dave Gray http://www.gogamestorm.com/?p=42&cpage=1#comment-180 UX Week 2010 » Blog Archive » Index Card Interview with Dave Gray Wed, 19 May 2010 00:15:50 +0000 http://www.gogamestorm.com/?p=42#comment-180 [...] (You can read more about Empathy Maps and Business Model Canvas at gogamestorm.com and in Dave’s forthcoming [...] [...] (You can read more about Empathy Maps and Business Model Canvas at gogamestorm.com and in Dave’s forthcoming [...]

]]> By: Nathanael Boehm http://www.gogamestorm.com/?p=42&cpage=1#comment-24 Nathanael Boehm Mon, 23 Nov 2009 06:21:37 +0000 http://www.gogamestorm.com/?p=42#comment-24 Interesting process ... will have to give this a go. I'm sure thinking about how you approach a stakeholder and being prepared for a meeting in this manner would be of some benefit but just wondering if there would be any downsides for trying to second guess? Interesting process … will have to give this a go. I’m sure thinking about how you approach a stakeholder and being prepared for a meeting in this manner would be of some benefit but just wondering if there would be any downsides for trying to second guess?

]]> By: Dave Gray http://www.gogamestorm.com/?p=42&cpage=1#comment-23 Dave Gray Fri, 13 Nov 2009 13:28:26 +0000 http://www.gogamestorm.com/?p=42#comment-23 Great point Stuart and I agree. Really, anytime you want to see things from another person's perspective, this is a great tool you can use to make a quick approximation that you can then test to see if others agree with your assessment. Great point Stuart and I agree. Really, anytime you want to see things from another person’s perspective, this is a great tool you can use to make a quick approximation that you can then test to see if others agree with your assessment.

]]> By: Tweets that mention Knowledge Games » Blog Archive » Empathy mapping -- Topsy.com http://www.gogamestorm.com/?p=42&cpage=1#comment-22 Tweets that mention Knowledge Games » Blog Archive » Empathy mapping -- Topsy.com Fri, 13 Nov 2009 10:09:14 +0000 http://www.gogamestorm.com/?p=42#comment-22 [...] This post was mentioned on Twitter by osterwalder, Keith Jones. Keith Jones said: Knowledge Games » Blog Archive » Empathy mapping http://bit.ly/3zydP0 [...] [...] This post was mentioned on Twitter by osterwalder, Keith Jones. Keith Jones said: Knowledge Games » Blog Archive » Empathy mapping http://bit.ly/3zydP0 [...]

]]> By: Stuart Reid http://www.gogamestorm.com/?p=42&cpage=1#comment-21 Stuart Reid Fri, 13 Nov 2009 08:15:08 +0000 http://www.gogamestorm.com/?p=42#comment-21 That's a nice exercise; I like the simplicity of the visual as well. As well as facilitation, I do some mediation and conflict resolution work. This might be a good exercise for someone in a conflict to do, thinking about the person they are in conflict with - to try to understand the other person's point of view, and how the world makes sense for them. Thanks for posting that up. That’s a nice exercise; I like the simplicity of the visual as well.

As well as facilitation, I do some mediation and conflict resolution work. This might be a good exercise for someone in a conflict to do, thinking about the person they are in conflict with – to try to understand the other person’s point of view, and how the world makes sense for them.

Thanks for posting that up.

]]> By: Marks and Meaning » Empathy mapping http://www.gogamestorm.com/?p=42&cpage=1#comment-20 Marks and Meaning » Empathy mapping Fri, 13 Nov 2009 00:27:41 +0000 http://www.gogamestorm.com/?p=42#comment-20 [...] posted over on the Knowledge Games blog about Empathy mapping. Enjoy! Comments [...] [...] posted over on the Knowledge Games blog about Empathy mapping. Enjoy! Comments [...]

]]>